Posts Tagged ‘speaking opportunities’

Get More Sales With These 5 Proven Headlines

July 30, 2009 - 2:13 pm No Comments

It’s important to realize that headlines work best when they appeal to your reader’s interests (not yours). And not only can they *grab attention*, they can also make your message easy to read, convey your main selling points, and lead your customer to a sale.

Over the years copywriting pros have used several headline formulas that always work well. Here are my fab five:

1. The Question: “Are You Worried About Your Financial Future?”

A question headline automatically gets your readers involved in your message, because they answer it in their minds. Many people will read further into your letter, ad, or Web site copy just to find out what answer or solution you provide. Again, make sure the question focuses on the reader’s interest, not yours. A bad example would be: “Do You Know What New Product We’ve Created This Year?” (No one cares but you!)

2. The How-to: “How to Get Thinner Thighs in 30 Days.”

How-to headlines work very well, because people love information that shows them how to do something. (Thousands of book titles begin with “How to….”) Think of the benefits your product/service offers and then try creating some “how to” headlines email newsletter.

3. The Testimonial: “Jane Smith’s Consulting Is Pure Magic — Our Sales Have Increased by 30%!”

Why not let your clients do the selling for you? Their commendations can go a long way in convincing others to use your services. Tip: To appear credible, always include your clients’ full names and the cities they live in.

4. The Command: “Boost Your Business Today!”

Turn your most important benefit into a commanding headline, such as “Make More Time for Your Family,” “Look Younger Instantly!” and “Get 7 New Clients This Month.” (By the way, throwing a number into your headline is another good tactic. And readers seem to like odd numbers as opposed to even.)

5. The News: “Introducing Our New ‘Rest-Assured’ Tax Service!”

Caution: This only works if you truly have something big to announce that is of interest to the reader. (Something that will make her life or business better.) Don’t try to make news out of something that’s not.

Once your readers know you have something they’re interested in, they’ll take the time to read your entire article, brochure, letter, ad, e-zine, or Web page. So put some TLC into creating headlines that entice!

Get More Sales With These 5 Proven Headlines

July 30, 2009 - 8:02 am No Comments

It’s important to realize that headlines work best when they appeal to your reader’s interests (not yours). And not only can they *grab attention*, they can also make your message easy to read, convey your main selling points, and lead your customer to a sale.

Over the years copywriting pros have used several headline formulas that always work well. Here are my fab five:

1. The Question: “Are You Worried About Your Financial Future?”

A question headline automatically gets your readers involved in your message, because they answer it in their minds. Many people will read further into your letter, ad, or Web site copy just to find out what answer or solution you provide. Again, make sure the question focuses on the reader’s interest, not yours. A bad example would be: “Do You Know What New Product We’ve Created This Year?” (No one cares but you!)

2. The How-to: “How to Get Thinner Thighs in 30 Days.”

How-to headlines work very well, because people love information that shows them how to do something. (Thousands of book titles begin with “How to….”) Think of the benefits your product/service offers and then try creating some “how to” headlines email newsletter.

3. The Testimonial: “Jane Smith’s Consulting Is Pure Magic — Our Sales Have Increased by 30%!”

Why not let your clients do the selling for you? Their commendations can go a long way in convincing others to use your services. Tip: To appear credible, always include your clients’ full names and the cities they live in.

4. The Command: “Boost Your Business Today!”

Turn your most important benefit into a commanding headline, such as “Make More Time for Your Family,” “Look Younger Instantly!” and “Get 7 New Clients This Month.” (By the way, throwing a number into your headline is another good tactic. And readers seem to like odd numbers as opposed to even.)

5. The News: “Introducing Our New ‘Rest-Assured’ Tax Service!”

Caution: This only works if you truly have something big to announce that is of interest to the reader. (Something that will make her life or business better.) Don’t try to make news out of something that’s not.

Once your readers know you have something they’re interested in, they’ll take the time to read your entire article, brochure, letter, ad, e-zine, or Web page. So put some TLC into creating headlines that entice!

How Starting Your Own ‘Country Club’ Can Skyrocket Your Revenues!

July 22, 2009 - 10:34 pm No Comments

My mom was visiting recently and during our mother-daughter shopping time I noticed something interesting. Almost all of the stores I made a purchase at asked me if I’d like to get on their mailing list. That’s very smart.

However, the WAY in which they did this made a big difference in my answer. I said NO to almost all of them because they simply did not make it enticing for me. I mean, who WANTS more junk mail? So if you simply ask me if I’d like to be on your mailing list, the answer will usually be NO.

But one store in particular got me. First of all, it was a designer clothing store I loved. Second of all, they didn’t ask me if I wanted to be on their mailing list. They invited me to become a “VIP Client”.

Say the words “VIP” to me and my ears perk up. It of course stands for “very important person”. And in general it indicates a level of advantage and prestige. Suddenly I WANTED to be on that mailing list, especially when the salesman explained to me it came with certain benefits, such as early notice on new arrivals, a personal shopping service, and private trunk shows.

And you know what? I would have even paid to be part of that - to be regarded as a VIP.

You see, people WANT to be part of something special like ezine advertising. The example above was free. But don’t underestimate how much your clients or customers will PAY to do that, either.

Example: A friend of mine recently shared he pays $15,000.00 a year to belong to the President’s Club of a local playhouse, even though he and his wife could attend each show there for just $150.00. Why would even a loyal attendee want to pay 100 times more? Special treatment like preferred seating, valet parking, invites to VIP functions, private restaurant for members only, networking with a higher level of people, etc.

Another friend of mine pays for membership at a private nightclub here in Los Angeles up on Sunset Blvd. for many of the same reasons (but more so, I believe, because it impresses his dates ; )).

My marketing mentor Dan Kennedy taught me there is a segment of virtually EVERY customer or client group or market who will happily pay FAR above standard prices for convenience, status, and special treatment.

I call it “country clubbing” your business. Why be the driving range with an hourly charge when you can be the classy six-figure membership club down the street? You can offer both of course, but look at what will skyrocket your business FASTER, with less transactions and higher quality clients.

One example of this is my private Platinum Mastermind program, which I launched in 2006 due to overwhelming demand for my personal coaching. This group of 15 serious small business owners each pay $15,000.00 a year to have greater access to me than anyone else, and in a small group setting where we meet 3 times a year at luxurious 4- and 5-star hotels and resorts.

My Platinums are, essentially, VIPs in my world! And because I maintain a bit of mystique about the group, people seem to want “in” even more. (One of my members got cornered in the ladies room at my last Online Success Blueprint Workshop by several attendees who demanded to know how they could get into Platinum!)

I share this not to impress you, but to impress upon you that in YOUR market (yes, *yours*) there IS a percentage of folks who will gladly pay MORE - much more - for a higher level of service or treatment. Remember, you’re not trying to please EVERYBODY, just the select few who can afford that level of service.

So now, take a minute or two and consider how YOU can start your own “country club” for your clients and customers. Whether it’s a VIP level of service or a private client group that meets a few times a year.

To get your wheels turning, imagine this… if you can get 10 people to commit to some type of program that is just $10,000.00 a year, that’s an extra $100,000.00 this year for YOU!

How Starting Your Own ‘Country Club’ Can Skyrocket Your Revenues!

July 22, 2009 - 2:22 pm No Comments

My mom was visiting recently and during our mother-daughter shopping time I noticed something interesting. Almost all of the stores I made a purchase at asked me if I’d like to get on their mailing list. That’s very smart.

However, the WAY in which they did this made a big difference in my answer. I said NO to almost all of them because they simply did not make it enticing for me. I mean, who WANTS more junk mail? So if you simply ask me if I’d like to be on your mailing list, the answer will usually be NO.

But one store in particular got me. First of all, it was a designer clothing store I loved. Second of all, they didn’t ask me if I wanted to be on their mailing list. They invited me to become a “VIP Client”.

Say the words “VIP” to me and my ears perk up. It of course stands for “very important person”. And in general it indicates a level of advantage and prestige. Suddenly I WANTED to be on that mailing list, especially when the salesman explained to me it came with certain benefits, such as early notice on new arrivals, a personal shopping service, and private trunk shows.

And you know what? I would have even paid to be part of that - to be regarded as a VIP.

You see, people WANT to be part of something special like ezine advertising. The example above was free. But don’t underestimate how much your clients or customers will PAY to do that, either.

Example: A friend of mine recently shared he pays $15,000.00 a year to belong to the President’s Club of a local playhouse, even though he and his wife could attend each show there for just $150.00. Why would even a loyal attendee want to pay 100 times more? Special treatment like preferred seating, valet parking, invites to VIP functions, private restaurant for members only, networking with a higher level of people, etc.

Another friend of mine pays for membership at a private nightclub here in Los Angeles up on Sunset Blvd. for many of the same reasons (but more so, I believe, because it impresses his dates ; )).

My marketing mentor Dan Kennedy taught me there is a segment of virtually EVERY customer or client group or market who will happily pay FAR above standard prices for convenience, status, and special treatment.

I call it “country clubbing” your business. Why be the driving range with an hourly charge when you can be the classy six-figure membership club down the street? You can offer both of course, but look at what will skyrocket your business FASTER, with less transactions and higher quality clients.

One example of this is my private Platinum Mastermind program, which I launched in 2006 due to overwhelming demand for my personal coaching. This group of 15 serious small business owners each pay $15,000.00 a year to have greater access to me than anyone else, and in a small group setting where we meet 3 times a year at luxurious 4- and 5-star hotels and resorts.

My Platinums are, essentially, VIPs in my world! And because I maintain a bit of mystique about the group, people seem to want “in” even more. (One of my members got cornered in the ladies room at my last Online Success Blueprint Workshop by several attendees who demanded to know how they could get into Platinum!)

I share this not to impress you, but to impress upon you that in YOUR market (yes, *yours*) there IS a percentage of folks who will gladly pay MORE - much more - for a higher level of service or treatment. Remember, you’re not trying to please EVERYBODY, just the select few who can afford that level of service.

So now, take a minute or two and consider how YOU can start your own “country club” for your clients and customers. Whether it’s a VIP level of service or a private client group that meets a few times a year.

To get your wheels turning, imagine this… if you can get 10 people to commit to some type of program that is just $10,000.00 a year, that’s an extra $100,000.00 this year for YOU!

How to Reach Thousands of Your Ideal Clients and Customers and Skyrocket Your E-mail List

July 16, 2009 - 4:16 pm No Comments

One of the questions I’m asked the most by my clients is, “How can I most quickly build my e-mail list?”

My answer is, find someone who’s already reaching your target market in droves, and use THEM to build your list! How? With these three easy steps:

STEP 1: Determine exactly who your ideal client or customer is.

The more descriptive you can be here, the better. For example, don’t just think “men”. Think “men ages 18-40 who like sports and working out”. Don’t just think “small business owners”. Think “women owners of professional service businesses that do less than $1 million a year”.

Can you take on clients or customers who fall outside of this description? Of course! But you need to know who you’re going after.

Example: About three years ago, I spent a romantic summer week on Nantucket Island in Massachusetts. My beau was wonderful in letting me decide most of the activities we’d do each day. But there was one thing he definitely wanted to do at least once - go bluefishing!

Now I’m not sure if you could have guessed this, but I’m not really into fishing. ; )

But hey, I’ll try anything once, so off we went to the docks. Now, I figured we could go on any boat with any captain and do this. But no … we went with “Captain Dan the Bluefish Man” (who smelled like his specialty). Dan took us on his special boat to this special place off the island where the bluefish were, and we even used special bait that the bluefish liked. And we had great success - they just kept biting!

I realized that if you know exactly what you’re going after, you’re much more likely to get it. The same goes for reaching your target market.

STEP 2: Find other people, companies, or websites that are ALREADY reaching your target market en masse.

Sit down with a cup of coffee this weekend and do some online research regarding your target market. What sites are they already visiting? What newsletters or magazines do they already read? For example, if your target market is stay-at-home moms, find the most popular sites they visit. Find the most popular ezines they read.

Come up with a list of your top five websites and top five ezines that are already reaching your ideal client or customer.

STEP 3: Contact these websites and ezines and see if they will:

REVIEW your book, products, services, or ezine for their readers. If so, send them a review copy and follow up a week or two later. Request that when they run the review they mention your e-zine and direct people to your website to sign up.

accept guest ARTICLES. If so, then submit one of your best, with a short bio that links people back to your website to sign up for your ezine.

SWAP ads or recommendations for each other’s websites, products, or services. If you have an ezine that reaches the same target market they want to reach, this is a great win-win.

do a CO-REGISTRATION deal. If you already have a good amount of e-zine subscribers and website traffic, they may be open to adding your e-zine to their ezine signup form if you do the same on your part. (Ideally folks should just check a box to subscribe to the additional e-zine automatically.)

run a recommendation or ad in exchange for a COMMISSION on resulting sales. For example, you give them the ad to run, tagged with a link that lets you know if any sales come from it. (This is easy for you to do if you have an online affiliate program.*)

accept PAID advertising. Banner ads, text ads, and other paid placements obviously cost you money, but if it’s your only option and you really want to reach these folks, go for it. But be sure to track your results so you can see if it’s working. (You’ll need a link tracking program to do this.*)

And these are just a FEW ideas to get you started!

Remember, your #1 goal is to get people back to your site to sign up for your e-zine or other email list, because THAT is how you guarantee the chance to market to them repeatedly!

How to Reach Thousands of Your Ideal Clients and Customers and Skyrocket Your E-mail List

July 16, 2009 - 10:53 am No Comments

One of the questions I’m asked the most by my clients is, “How can I most quickly build my e-mail list?”

My answer is, find someone who’s already reaching your target market in droves, and use THEM to build your list! How? With these three easy steps:

STEP 1: Determine exactly who your ideal client or customer is.

The more descriptive you can be here, the better. For example, don’t just think “men”. Think “men ages 18-40 who like sports and working out”. Don’t just think “small business owners”. Think “women owners of professional service businesses that do less than $1 million a year”.

Can you take on clients or customers who fall outside of this description? Of course! But you need to know who you’re going after.

Example: About three years ago, I spent a romantic summer week on Nantucket Island in Massachusetts. My beau was wonderful in letting me decide most of the activities we’d do each day. But there was one thing he definitely wanted to do at least once - go bluefishing!

Now I’m not sure if you could have guessed this, but I’m not really into fishing. ; )

But hey, I’ll try anything once, so off we went to the docks. Now, I figured we could go on any boat with any captain and do this. But no … we went with “Captain Dan the Bluefish Man” (who smelled like his specialty). Dan took us on his special boat to this special place off the island where the bluefish were, and we even used special bait that the bluefish liked. And we had great success - they just kept biting!

I realized that if you know exactly what you’re going after, you’re much more likely to get it. The same goes for reaching your target market.

STEP 2: Find other people, companies, or websites that are ALREADY reaching your target market en masse.

Sit down with a cup of coffee this weekend and do some online research regarding your target market. What sites are they already visiting? What newsletters or magazines do they already read? For example, if your target market is stay-at-home moms, find the most popular sites they visit. Find the most popular ezines they read.

Come up with a list of your top five websites and top five ezines that are already reaching your ideal client or customer.

STEP 3: Contact these websites and ezines and see if they will:

REVIEW your book, products, services, or ezine for their readers. If so, send them a review copy and follow up a week or two later. Request that when they run the review they mention your e-zine and direct people to your website to sign up.

accept guest ARTICLES. If so, then submit one of your best, with a short bio that links people back to your website to sign up for your ezine.

SWAP ads or recommendations for each other’s websites, products, or services. If you have an ezine that reaches the same target market they want to reach, this is a great win-win.

do a CO-REGISTRATION deal. If you already have a good amount of e-zine subscribers and website traffic, they may be open to adding your e-zine to their ezine signup form if you do the same on your part. (Ideally folks should just check a box to subscribe to the additional e-zine automatically.)

run a recommendation or ad in exchange for a COMMISSION on resulting sales. For example, you give them the ad to run, tagged with a link that lets you know if any sales come from it. (This is easy for you to do if you have an online affiliate program.*)

accept PAID advertising. Banner ads, text ads, and other paid placements obviously cost you money, but if it’s your only option and you really want to reach these folks, go for it. But be sure to track your results so you can see if it’s working. (You’ll need a link tracking program to do this.*)

And these are just a FEW ideas to get you started!

Remember, your #1 goal is to get people back to your site to sign up for your e-zine or other email list, because THAT is how you guarantee the chance to market to them repeatedly!

Your Fortune is in the Follow Up!

April 25, 2009 - 4:04 pm No Comments

Would you blow your entire annual marketing budget on just one ad to run once during the Superbowl?

Of course you wouldn’t. You know that people seeing your message just once wouldn’t be enough.

Then why do we tend to spend our time and dollars on single-shot marketing, rather than repeated messages?

The answer is… most folks just don’t know any better. Or, perhaps it seems boring to repeat your message over and over and over and over.

But the truth is, your fortune is in the follow up!

This past weekend I went to hear direct marketing master Bill Glazer (my marketing mentor who runs Glazer-Kennedy Inner Circle (along with Dan Kennedy) speak at a conference here in Los Angeles. During his talk, he shared with the audience how he spent the last few decades of his life running Baltimore’s #1 retail men’s clothing store, Gage Menswear, along with his late father.

Bill talked about one of his first direct mail campaigns, and how during the planning stages he announced to his dad that they were going to mail a special promotional offer to the same list not once, not twice, but three times. His father was appalled and yelled at Bill that he was crazy and was wasting their money!

Bill persisted and mailed all three pieces of the campaign. Well, their results revealed that mailing the exact same offer three times not only increased their response, it DOUBLED their response! Pop was floored, and he sure was delighted with the flurry of sales that came in. From that point on he also trusted Bill with their marketing dollars.

Why does repeating your message work? online newsletters writing

It’s simple… people are inundated with messages every day. Last statistic I heard was each of us sees over 3,700 distinct messages a day! That means you need to repeat yourself over and over if you’re going to break through the clutter, actually get their attention, get them to read or listen AND get them to respond.

Your assignment is to now look at all areas of your marketing and advertising in your business, and see where you need to add some follow up.

Some quick places to look at:

Your Ezines - Are you publishing your ezine enough? Once a month just doesn’t cut it anymore. You should be reaching out and “touching” your prospects and customers at least once a week, if not more. (If you’re running out of ideas or you’re not sure how to do this without bugging folks, my ezine system takes care of that for you!)

Teleseminars and Live Events - When promoting events, you’re going to need many more than one or two announcements or mailings. As a general rule, when I’m really trying to fill up a teleseminar (phone seminar) I sent out at least three emails dedicated to the promotion. For live events, you need dozens of messages, and well ahead of time. Most of the trainers I know start marketing no less than six months ahead of any live event they’re hosting!

One-on-One Marketing - If you cold call or mail out letters to prospects, how many times are you following up? Don’t be afraid to call or mail again. I myself have finally responded to an offer after I’ve been contacted several times, and was glad the vendor took the initiative to follow up.

Advertising - Instead of blowing your budget on a few large ads per year, try running a smaller ad much more often! Also most publications, both online and offline, will usually give you big discounts for purchasing more than one ad at a time. (I do this with ads in my own ezine, Straight Shooter Marketing.)

Remember, many marketing experts who test all these strategies say that repetition is the key. So don’t even feel you have to be creative with your marketing - just saying or mailing the same thing over and over is better than not saying it or mailing it again.

Your Fortune is in the Follow Up!

April 25, 2009 - 8:35 am No Comments

Would you blow your entire annual marketing budget on just one ad to run once during the Superbowl?

Of course you wouldn’t. You know that people seeing your message just once wouldn’t be enough.

Then why do we tend to spend our time and dollars on single-shot marketing, rather than repeated messages?

The answer is… most folks just don’t know any better. Or, perhaps it seems boring to repeat your message over and over and over and over.

But the truth is, your fortune is in the follow up!

This past weekend I went to hear direct marketing master Bill Glazer (my marketing mentor who runs Glazer-Kennedy Inner Circle (along with Dan Kennedy) speak at a conference here in Los Angeles. During his talk, he shared with the audience how he spent the last few decades of his life running Baltimore’s #1 retail men’s clothing store, Gage Menswear, along with his late father.

Bill talked about one of his first direct mail campaigns, and how during the planning stages he announced to his dad that they were going to mail a special promotional offer to the same list not once, not twice, but three times. His father was appalled and yelled at Bill that he was crazy and was wasting their money!

Bill persisted and mailed all three pieces of the campaign. Well, their results revealed that mailing the exact same offer three times not only increased their response, it DOUBLED their response! Pop was floored, and he sure was delighted with the flurry of sales that came in. From that point on he also trusted Bill with their marketing dollars.

Why does repeating your message work? online newsletters writing

It’s simple… people are inundated with messages every day. Last statistic I heard was each of us sees over 3,700 distinct messages a day! That means you need to repeat yourself over and over if you’re going to break through the clutter, actually get their attention, get them to read or listen AND get them to respond.

Your assignment is to now look at all areas of your marketing and advertising in your business, and see where you need to add some follow up.

Some quick places to look at:

Your Ezines - Are you publishing your ezine enough? Once a month just doesn’t cut it anymore. You should be reaching out and “touching” your prospects and customers at least once a week, if not more. (If you’re running out of ideas or you’re not sure how to do this without bugging folks, my ezine system takes care of that for you!)

Teleseminars and Live Events - When promoting events, you’re going to need many more than one or two announcements or mailings. As a general rule, when I’m really trying to fill up a teleseminar (phone seminar) I sent out at least three emails dedicated to the promotion. For live events, you need dozens of messages, and well ahead of time. Most of the trainers I know start marketing no less than six months ahead of any live event they’re hosting!

One-on-One Marketing - If you cold call or mail out letters to prospects, how many times are you following up? Don’t be afraid to call or mail again. I myself have finally responded to an offer after I’ve been contacted several times, and was glad the vendor took the initiative to follow up.

Advertising - Instead of blowing your budget on a few large ads per year, try running a smaller ad much more often! Also most publications, both online and offline, will usually give you big discounts for purchasing more than one ad at a time. (I do this with ads in my own ezine, Straight Shooter Marketing.)

Remember, many marketing experts who test all these strategies say that repetition is the key. So don’t even feel you have to be creative with your marketing - just saying or mailing the same thing over and over is better than not saying it or mailing it again.

Does Your Parking Lot Look Busy? Your Prospects are Watching

April 16, 2009 - 4:14 pm No Comments

Twice a week I go to a great little massage place in the neighborhood, and right next door is a tiny Indian restaurant. The food always smells delicious when I walk by, and the owner excitedly waves at passersby. But there’s a reason why I’ve never gone in and given it a chance…

The restaurant is always empty!

When I walk by, I always think, “Hmm, maybe I’ll try that place for takeout one night.” But in five years I never have. I always end up going two doors down to the bustling Chinese place or the sushi place with the line out the door - even though I have to usually wait 20 minutes for my food to be ready.

What’s even funnier is that the food at those places isn’t even great, but I keep thinking I must be missing something since so many other people like it!

The saying is true… no one wants to eat at a restaurant where there are no cards parked outside.

We all go by the feeling of “safety in numbers” and look for what some people call “social proof” that something is good or works before we try it.

This is why it’s extremely important to use testimonials on your website, brochures, and marketing materials, and even in your talks and teleseminars.

And it’s even MORE important for people like us whose businesses don’t have parking lots. It’s up to US to show prospects they won’t be the first person ever to hire us or buy our products!

Simple idea, yes, but many people forget to use it in their marketing. (Even I forget sometimes, too.) But it’s extremely important. Whether conscious or subconscious, seeing testimonials for a product or service makes us feel “safe” when deciding to buy.

But please remember the big difference between a good testimonial and a lame one. Let’s look at two examples:

Example 1: “I’ve really enjoyed being a part of Alexandria Brown’s Gold Mastermind program and have found it great value for the money.” - E.B.

This one’s all right, says nice things, and gives the person’s initials. Problem is, there are no actual *results* shared here, and using initials-only leaves doubt about the authenticity of the testimonial.

Example 2: (and a real one, too!): “Since joining Alexandria Brown’s Gold & Platinum Mastermind programs last year, I’ve doubled my revenues and can directly attribute at least $100,000.00 to her ideas and advice. Believe me, you WANT to be a part of this exceptional group of entrepreneurs!” — Christine Kloser, Founder of “The Conscious Business Circle”, Red Lion, Pa., .ConsciousBusinessCircle.com

Now, let’s look at the second one. Much more effective because it’s results oriented. That is, it shares actual results the client/customer has gotten. Do whatever you can to include numbers, dollar amounts, and/or percentages — these will grab your prospect’s attention, let them know this is the real deal, and dramatically increase your response.

Also, the more information you provide about your clients and customers, the more believable and effective their testimonials will be. Include full name, occupation or company name, city and state they’re from, web address (if applicable), and a PHOTO. (Even a poor photo, if that’s all they have. It’s important to make them REAL to your reader.)

If you’re in a sensitive industry and clients don’t want their names revealed, then share as much as you can about them otherwise. For example, “– female Fox News executive, 38, Studio City, Calif.” While it’s not as good as giving their names, it’s better than nothing.

And remember, one of the best things about using testimonials is it’s much more effective for your clients and customers to rave about YOU than for you to rave about yourself. So let them “rave” and have fun with it!

BONUS TIP: Use Testimonials to Address Common Objections

If you really want testimonials to dramatically improve your response, make a list of the common objections your prospects usually have to buying your products or services. And then have at least one testimonial that addresses each. For example, when I first started selling my Boost Business with Your Own online newsletter system, I learned that some folks weren’t buying it because they thought they needed a website to get started. So I found a success story from one of my customers who had used the system and never even had a real website. And we created a testimonial that made sure to share that fact.

Does Your Parking Lot Look Busy? Your Prospects are Watching

April 15, 2009 - 4:28 pm No Comments

Twice a week I go to a great little massage place in the neighborhood, and right next door is a tiny Indian restaurant. The food always smells delicious when I walk by, and the owner excitedly waves at passersby. But there’s a reason why I’ve never gone in and given it a chance…

The restaurant is always empty!

When I walk by, I always think, “Hmm, maybe I’ll try that place for takeout one night.” But in five years I never have. I always end up going two doors down to the bustling Chinese place or the sushi place with the line out the door - even though I have to usually wait 20 minutes for my food to be ready.

What’s even funnier is that the food at those places isn’t even great, but I keep thinking I must be missing something since so many other people like it!

The saying is true… no one wants to eat at a restaurant where there are no cards parked outside.

We all go by the feeling of “safety in numbers” and look for what some people call “social proof” that something is good or works before we try it.

This is why it’s extremely important to use testimonials on your website, brochures, and marketing materials, and even in your talks and teleseminars.

And it’s even MORE important for people like us whose businesses don’t have parking lots. It’s up to US to show prospects they won’t be the first person ever to hire us or buy our products!

Simple idea, yes, but many people forget to use it in their marketing. (Even I forget sometimes, too.) But it’s extremely important. Whether conscious or subconscious, seeing testimonials for a product or service makes us feel “safe” when deciding to buy.

But please remember the big difference between a good testimonial and a lame one. Let’s look at two examples:

Example 1: “I’ve really enjoyed being a part of Alexandria Brown’s Gold Mastermind program and have found it great value for the money.” - E.B.

This one’s all right, says nice things, and gives the person’s initials. Problem is, there are no actual *results* shared here, and using initials-only leaves doubt about the authenticity of the testimonial.

Example 2: (and a real one, too!): “Since joining Alexandria Brown’s Gold & Platinum Mastermind programs last year, I’ve doubled my revenues and can directly attribute at least $100,000.00 to her ideas and advice. Believe me, you WANT to be a part of this exceptional group of entrepreneurs!” — Christine Kloser, Founder of “The Conscious Business Circle”, Red Lion, Pa., .ConsciousBusinessCircle.com

Now, let’s look at the second one. Much more effective because it’s results oriented. That is, it shares actual results the client/customer has gotten. Do whatever you can to include numbers, dollar amounts, and/or percentages — these will grab your prospect’s attention, let them know this is the real deal, and dramatically increase your response.

Also, the more information you provide about your clients and customers, the more believable and effective their testimonials will be. Include full name, occupation or company name, city and state they’re from, web address (if applicable), and a PHOTO. (Even a poor photo, if that’s all they have. It’s important to make them REAL to your reader.)

If you’re in a sensitive industry and clients don’t want their names revealed, then share as much as you can about them otherwise. For example, “– female Fox News executive, 38, Studio City, Calif.” While it’s not as good as giving their names, it’s better than nothing.

And remember, one of the best things about using testimonials is it’s much more effective for your clients and customers to rave about YOU than for you to rave about yourself. So let them “rave” and have fun with it!

BONUS TIP: Use Testimonials to Address Common Objections

If you really want testimonials to dramatically improve your response, make a list of the common objections your prospects usually have to buying your products or services. And then have at least one testimonial that addresses each. For example, when I first started selling my Boost Business with Your Own online newsletter system, I learned that some folks weren’t buying it because they thought they needed a website to get started. So I found a success story from one of my customers who had used the system and never even had a real website. And we created a testimonial that made sure to share that fact.